SUPPORT
Customer Support
CGS-Customer
The customer who concludes the Software Maintenance Agreement can access the update program from the Customer's dedicated page (CGS-Customer). Please login with the username / password you notified in advance.
Technical support
A special engineer replies to various technical inquiries, such as the operation method, quickly. Our technical support department is open from 9:00 to 12:00 and 13:00 to 18:00 during weekdays.（Excluding public holidays and our designated holidays）
About "Customer Support and Maintenance Service Agreement"
For details on the "Customer Support and Maintenance Service Agreement" and how to join, please contact your Sales agent or Overseas sales office.
Sales are complete System support deadlines
Please click here for information on discontinued products and support expiration dates.