Customer Support


The customer who concludes the Software Maintenance Agreement can access the update program from the Customer's dedicated page (CGS-Customer). Please login with the username / password you notified in advance.

A special engineer replies to various technical inquiries, such as the operation method, quickly.
 Our technical support department is open from 9:00 to 12:00 and 13:00 to 18:00 during weekdays.(Excluding public holidays and our designated holidays)

For details on the "Customer Support and Maintenance Service Agreement" and how to join, please contact your Sales agent or Overseas sales office.

Please click here for information on discontinued products and support expiration dates.