End support for cam-tool solutions under the "Windows 2000" environment  
           
     
June 28, 2006
   
GRAPHIC PRODUCTS INC.
           
To whom it may concern,        
           
"Cam-tool solutions " have been developed on the Microsoft - Windows 2000 environment and have been improved to accept the various type of OS over the years. However, it has been getting difficult to provide the same technical support environment as we do now, because Microsoft has retired their support(6/30/2005).
Under the circumstances above, as of upcoming this autumn when we release the next version of cam-tool, we will end our technical support for Windows 2000.

[cam-tool solutions last version, Windows 2000 support provided]

cam-tool V3 Version 3.3
cam-tool MX Version 1.3
cam-tool VIS-A-VIS Version 1.3


* Microsoft mainstream support retirement includes all of hot-fixes other than security update support, no-charge incident support, request to design change/new features. Therefore, if a fatal error occurs over Windows 2000 application development, no support will be provided. For more details of Microsoft mainstream support, visit the site below.

Microsoft support lifecycle

For users who use Windows 2000, we will provide upgrade services of the OS or any other suggestions for better use. For this issue, please do not hesitate to call our sales department or technical support group. We will be pleased to answer the questions you may have.
   
Sincerely yours.